Only use EMV-compliant terminals. American Express chargeback reason code F30 falls under the “Fraud” category. Needless to say, 2020 has had no shortage of events that would qualify under most force majeure clauses, and 2021 may contain its share as well. Other Fraud—Card Absent Environment. 10. Whenever a chargeback is initiated, a code is passed through from the issuing bank that gives a reason for the dispute. 4 In connection with the migration to EMV in the U. 3 Fraud – Card-Present Environment. The first step to preventing MasterCard Reason Code 4870 chargebacks is to use EMV-compliant equipment. The EMV card, however, is another story. NOTE: Domestic Processing Violations are not a covered reason under new Visa chargeback codes. 6). S. To streamline the process and make things easier, credit card companies have developed chargeback reason codes. Every merchant’s situation is different, and the right combination of tools and methods for one merchant may be less effective for another. The major card networks task their acquiring banks with monitoring chargeback-to-transaction ratios and establishing thresholds for “excessive” chargeback activity, often no higher than 1%. 10. October 15th of 2021 marked the six-year anniversary of EMV implementation in the US, as well as the fraud liability shift. Other Fraud—Card Present Environment. Documentation must be Chargeback Reason Codes List for Mastercard Chargeback Code Chargeback Reason 4801 Requested Transaction Data Not Received 4802 Requested / Required Information Illegible or Missing 4807 Warning Bulletin File 4808 Requested / Required Authorisation Not Obtained 4812 Account Number Not on File 4831 Transaction Amount Differs 4834 Duplicate. Chargeback Reason Codes Fraud – Card-Not-Present (CNP) Network Reason Code Bank Initiation Timeframe Accel 81 120 calendar days from transaction processing date American Express FR2, F14, F24, F29 120 calendar days from transaction processing date Discover 4752 AA, 7030 UA02 Within 30 calendar days from the close date of the TRRAmerican Express Chargebacks / Disputes. The third digit indicates the specific reason within that category. The data is tokenized, meaning that substitute, one-time-use data is transmitted in place of the valid card information. 13. Digital marketing firm Juniper Research predicted that the use of QR codes for electronic payments in the US will increase by 240% from 2020 to 2025. Whether or not SecureCode will make a significant difference in any individual merchant’s chargeback rate depends on the nature and source of their. American Express, Discovering, Visa. 4: Other Fraud — Card Absent Environment: 10. , August 17, 2016 –Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions at a U. Visa organizes their. You can be inducted into both programs at the same time. 4853 – Cardholder Dispute – Credit Not Processed. Train your staff to process and handle card-present transactions properly. Every chargeback has a reason code associated with it. Chargeback reason code 10. S. In simple terms, an Electronic Commerce Indicator (ECI) is basically a 3-D Secure response code. George goes to an ice cream place and orders bars for all his friends. online) purchase. 81 - Fraudulent Transaction: Card Present Environment. 15, 2021. Reason Code Reason Description; 10. Category 10: Fraud. Feel free to submit topic suggestions, questions or requests for advice to: win@chargebackgurus. 3 – No Authorization 12 . About Visa chargeback reason codes. Now the cardholder claims the purchase. P08 – Duplicate Charge. 3 – Other Fraud-Card Present Environment 10 . migration to EMV chip payments and accompanying fraud liability shifts, new types of chargeback reason codes have been established for both counterfeit and lost/stolen fraud that issuers, acquirers and merchants need to fully understand. Analyze your chargeback data. It is associated with a chargeback. 0 program activation date, merchants will notShe later changes her mind and cancels her order for which she didn’t receive the code. Merchants can analyze the root causes of their chargebacks by examining the reason code of the chargeback and their own records regarding the purchase in question. Contactless Payment Fraud. Reason Code: Numeric: Code for the chargeback request (see below). 1 EMV liability shift. Visa chargeback reason code 75 is filed as an honest mistake. (Visa chargeback reason code 10. Once filed, the merchant generally has 20. Common Point of Purchase: Data stolen from a merchant’s system is used to make fraudulent transactions. It accepts payments for the merchant through the payment processor and credit network and. 5 under Visa Claims Resolution). Indicates whether the Europay, MasterCard, and Visa (EMV) data was submitted with the payment data. 1=1010, 10. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. American Express chargeback reason code F10 falls under the “Fraud” category. Thanks for following the Chargeback Gurus blog. Note the following: Chargeback reason code - A numeric, custom way to explain the reason of raising a chargeback specific per Card Scheme, e. Visa Chargeback Codes: 30: Services not provided or Merchandise not received : 41: Cancelled recurring transaction : 53:. . 5. Discover is a credit card network and an issuing bank—just like American Express. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2: EMV Liability Shift Non-Counterfeit Fraud:. Below is a list of Mastercard chargeback codes used in eCommerce. Mastercard uses a four-digit numbering scheme for its chargeback reason codes. 1 Card Recovery Bulletin or Exception File. Use this guide as a quick resource for Visa chargeback reasons at a glance. About Discover chargeback reason codes. Use EMV-Compliant Equipment. Chargeback Reason Codes. 9 — Non Receipt of Cash or Load Transaction Value. The new codes, which can be found in our reason code guide, start with a two-digit number indicating which of Visa's four dispute categories it falls into: 10 — Fraud; 11 — Authorization; 12 — Processing Errors; 13 — Consumer Disputes; The Visa Claims Resolution dispute process supporting documentation in first chargebacks for chargeback reason code 4863 (Cardholder Does Not Recognize). A card-not-present chargeback is a payment reversal conducted by a bank in response to a card-not-present (i. Typically, a fraudster clones a credit card by using a skimmer device or by copying stolen credentials purchased on the dark web. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. If you have already processed a refund for the transaction in question, provide. It issues them a credit card and manages their account. Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. Step 2: Customer initiates the chargeback. American Express Chargeback Codes (2023) American Express functions as a card network and an issuing bank. S. The Stakes: Ignoring reason codes can lead you to confuse valid chargebacks for problematic ones. Reason Code Reason Description; 10. 2 Other Fraud – Card Present Environment 81(1) 10. 74 – Late Presentment: 30 – Services Not Provided or Merchandise Not Received 81 - Fraud – Card Present Environment; 71 – Declined Authorization 76 - Incorrect Currency or Trans-The customer’s identity could then be verified with a signature, an ID, or a ZIP code. You can learn more about each one by vising their VISA Chargeback Management Guidelines resource. These provide additional details about the chargeback, which may be industry-specific. Visa reason code 53 is used for Chargeback for Defective/Not as Described, and reason code 85 is. Code 4812 was used for transactions processed against invalid. 0 transactions after the program activation date. 7 — Cancelled Merchandise/Services. EMV in the U. Chargebacks. The most common downside of SMS verification is that it adds a layer of friction to the purchasing process, which means there’s a chance that customers will get annoyed, have second thoughts, and abandon their shopping cart. youtube. Use the correct CVM (Cardholder Verification Method). Investigate the transaction and provide evidence of EMV compliance. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. When you get one of these response codes, you’re going to have to ask the customer to provide a different payment method: 5 - Do Not Honor. Currently chargebacks for fallback transactions can be raised for counterfeit EMV card fraud transactions in Dispute Management System (DMS) under the reason code 'Counterfeit EMV Card Fraud'. This gives them more of an incentive to keep their customers happy, which means they usually side with cardholders during a dispute. transactions with a CPD before 1 October 2017. When a transaction is declined, the specific code provides information about the reason for the decline. 3 – Other Fraud, Card-Present Environment. 3. 04/09/14 Discover: DC, U02. Use EMV PIN compliant terminals. Developed by Arcot Systems and Visa, this technology supports improved transmission security, and it has been adopted and. Card networks send these codes to merchants to indicate why a chargeback has been filed. 2 : Declined Authorization :. Following that, merchants have 30-45 days to respond to the chargeback, again depending on network and reason code. Reason codes are alphanumeric codes that provide the justification for granting a chargeback. 2 EMV Liability Shift Non-Counterfeit Fraud: Mastercard: 4870 - Chip Liability Shift 4871 - Chip/PIN Liability Shift: Discover: UA05 - Fraud Chip Card Counterfeit 4871 - Fraud Chip and Pin Transaction:Under reason code 85, the minimum transaction amount required to initiate chargeback should be at least $25. This code applies when a fraudulent transaction uses a fake chip card at a point-of-sale (POS) terminal that hasn’t been updated to use EMV chip technology. P03 – Credit Processed as Charge. Get proper authorization and manual or electronic imprint for each card present transaction. Reason Code – 13. . for certain fraud chargeback reason codes: Visa 10. 54 - Expired Card. Despite that fact, AFD operators — those using merchant category code 5542 (automated fuel dispensers) or 5541 (service station) — were exempted from EMV liability rules for several years. Consumer Disputes: 10. 05. This claim strongly suggests that the merchant processed a stolen card on a payment. The payment environment of your business needs to grow and provide a good experience to customers and the business itself. When a merchant processes a transaction against a counterfeit card in a. 10. About Visa chargeback reason codes. 10. Chargeback Reason Code 62—Counterfeit fraud pertains to the EMV liability shift. 2, which specifically deals with transactions billed by other means. See our Automated Clearing House (ACH) support article if you are looking for ACH Return Codes. None, although there is a $0. Request for Information. is not 100 percent chip-enabled has brought up many questions about new chargeback reason codes, when to charge back, if a chargeback is valid, and how to mitigate. Everyone from processors and card brands to local and federal governments has rules about how payments should be handled. A few other common reason codes for Visa include late presentment; non-receipt of cash from ATM; invalid data; EMV liability shift non-counterfeit fraud; no authorization; canceled merchandise and fraud related to stolen cards on the card recovery bulletin. F31:. Dynamic CVV2 is just one of many anti-fraud solutions that merchants should be aware of as they develop comprehensive defenses against fraud and chargebacks. 11. It is associated with a chargeback reason code, and it is specific per Card Scheme. 4808 Authorization-Related Chargeback. Yes, card skimming is still a concern. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions onLegacy and Standard Chargeback Codes. Fraud. 13. How EMV can help avoid potential chargebacks. whichever is greater to initiate the dispute. American Express Chargebacks / Disputes. The charge you submitted did not receive a valid authorization approval code for the amount of the charge. Workflow. S. When they do, you’ll be given an. A retrieval request is in some ways more important than a chargeback. France saw a drop of roughly 50% during the same period. Describes Visa's categorical chargeback codes, including temporary mapping instructions for merchants transitioning from Visa's legacy codes to the new codes, issued by Visa in April, 2018. 1 – EMV Liability Shift Counterfeit Fraud Dispute Code 10. A new 4 byte reason code will be used moving forward. Discover Chargeback Reason Codes Explained. Your chargeback response must include at least one of the following items: If the purchase was a card-not-present transaction, provide proof the dispute is invalid. All chargebacks start with a customer making a purchase in person, in an app, or online. A08 Authorization Approval Expired. Additionally, Amex uses a fifth "Miscellaneous" category. American Express Chargebacks / Disputes. A chargeback reason code is a 2-to-4-digit alphanumeric code provided by the issuing bank involved in a chargeback, which is meant to identify the reason for the dispute. In this. 76 - Incorrect Currency or Transaction Code or * Domestic Processing Violation. Chargeback reason code description – An explanation which provides the reason of raising a chargeback by the cardholder. 2 – EMV Liability Shift Non-Counterfeit Fraud. RR - Retrieval Request MID - Merchant Identification number PA - Pre-arbitrations NOTE: PayPal often cites reason codes from cardHere are some tips on how to prevent MasterCard Reason Code 4870 chargebacks: 1. American Express uses four main categories to organize its reason codes: Authorization, Card Member Disputes, Fraud, and Processing Errors as well as two additional categories, Inquiry/Miscellaneous and Chargeback Programs, to classify just a handful of reason codes. A chargeback is a transaction that is disputed by a cardholder or issuer. Simply search for your Visa chargeback reason codes, and learn why the chargeback was issued. Merchant service providers—the vendors who provide web hosting, e-commerce software, anti-fraud tools, and chargeback management—must also maintain PCI DSS compliance, or the merchants who use their services may be liable for data breaches regardless of their own compliance status. 4853 – Cardholder Dispute – Goods or Services Not as Described or Defective. Chargeback reason code 4870 has to do with whether or not the merchant in question has installed and is using terminals that can accept EMV or “chip” payment cards. This code applies when a transaction was processed without acquiring authorization…but the card used in the transaction was listed in the Visa Card Recovery Bulletin (CRB). “The fact that the U. A chargeback filed due to buyer’s remorse is a prime case of friendly fraud; a situation where a customer side-steps a return policy in order to gain an illegitimate refund. S. Transaction was approved by the Issuer knowing that the authentication data failed verification and was not reliable Transaction is not eligible for Reason Code 75 or 83: 9List and additional information about all reason codes by card brand. 2: EMV Liability Shift Non-Counterfeit Fraud: 10. Prior to to, Mastercard’s list of reason colored was long, convoluted, and confusing; currently there been fewer than ten different reason codes relevancy to majority merchants. Some payment service providers like PayPal and Stripe have their own reason codes as well. A reason code is an alphanumeric string of text an issuing bank attaches to a chargeback dispute to explain its cause. g. 10. Chargeback reason American Express reason code Discover reason code Visa reason code Mastercard reason code; Card wasn't present at the time of transaction: F29: UA01: 10. For instance, some reason codes allow cardholders over a year to file. 105. 60. Visa has three merchant chargeback threshold categories: Early warning – allows 75 chargebacks and a 0. The Authorization chargeback reason codings system underwent a major overhaul on April 2018 as part of their new Visa Claims Decision (VCR) initiative. The new reason codes follow a format of two digits, a period, then a third digit. Proof that the transaction was initiated with an EMV chip and authorized offline. 104. ; Resources. EMV: No. J. Pursuant to the Fair Credit Billing Act of 1974, cardholders have the right to dispute unauthorized or erroneous charges, and issuing banks must reverse a disputed transaction if the cardholder’s claim is valid. 5: Fraud (10) Visa Fraud Monitoring. Proof that the chargeback is invalid because it doesn’t adhere to Mastercard requirements. 2=1020 etc. 1 - EMV Liability Shift Counterfeit Fraud Chargeback Reason Codes / Visa / 10. 11. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. Issuers must not initiate a chargeback for magnetic-stripe (POS Entry Mode value of 90 or 02) transactions onCodes 51 (insufficient funds) and 05 (do not honor) are especially common. What Are the Different Chargeback Reason Codes? There are over 100 chargeback reason codes. Yes, card skimming is still a concern. The first two digits indicate what category the reason code falls under: 10 for Fraud, 11 for Authorization, 12 for Processing Errors, and 13 for Customer Disputes. 5: Visa Fraud Monitoring Program:What is Visa Reason Code 11. October 15th of 2021 marked the six-year anniversary of EMV implementation in the US, as well as the fraud liability shift which encouraged it. To help merchants understand the underlying issue of each chargeback, American Express has created specific chargeback reason codes to help business owners interpret chargebacks. That said, the code is still operation, at least for now. POS entry mode, card service code and terminal entry capability (TEC). 2 – EMV Liability Shift Non-Counterfeit Fraud: 120 days. The chargeback is ordered by the bank that issued the consumer's payment card. [noun]/cē • vē • vē • tö • kōd/. Prior to the Visa 3-D Secure 2. The usual types of chargeback reason codes due to fraud (not authorised or recognised transactions, fraudulent processing, monitored merchant or monitored card, the EMV liability shift); The usual types of chargeback reason codes due to authorization issues (missing or declined authorisation, card in recovery/lost card/stolen card, invalid. 1 EMV Liability Shift Counterfeit Fraud 81 (1) 10. 1 Quick Reference Lead. The terminal was not EMV compliant. twitter. Visa's Reason Code 62, MasterCard's Reason Code 4870/4871 are new and only related to EMV, so. 10. Disputing Reason Code 10. To avoid this, never use the magnetic stripe on a card with an EMV chip. Learn which strategies to use as you fight and prevent consumer disputes by reason code. The most comprehensive guide to chargeback reason codes. 13. 4 - Incorrect. Discover the latest Visa chargeback codes for 2023. Signifyd’s Revenue Protection solution offers fraud screening services to help merchant subscribers protect against fraudulent or unauthorized activity with respect to certain e-commerce transactions, as classified by the applicable card processor’s chargeback. American Express Merchant Official Documentation. issuers must not initiate chargebacks for any AFD or ATM transactions outside the U. 4853 – Cardholder Dispute – Digital Goods Purchase of $25 or Less. The cash-back portion of a debit card transaction cannot be subject to chargebacks. 65 fee for uploading scanned documents. UA02 Fraud – Card Not Present Transaction. They made a transaction with a counterfeit card at a non-EMV terminal instead of using a chip reader that can detect fraud. Proof you have already refunded the transaction and credited the cardholder’s account. Always use the correct cardholder verification method—signature, PIN, etc. A chargeback reason code is just what it sounds like: A code indicating the reason a charge was disputed and a chargeback occurred. 2 – EMV Liability Shift Non-Counterfeit Fraud. However, for simplification, they are divided into eight categories:. They do this to prevent fraudulent and reckless merchants from abusing the system and causing consumers to lose confidence in the safety of. the cardholder’s claim Mastercard has eliminated the Chargeback rights and hopefully find a resolution that does not reason code 4863 “Cardholder Does Not require a chargeback. Chargeback reason codes (MasterCard only): 4870 Counterfeit. The following chargeback reason codes are related to EMV: Visa: 10. EFM MONTHLY CRITERIA NUMBER OF E-COMMERCE TRANSACTIONS FRAUD CHARGEBACK AMOUNT FRAUD CHARGEBACK RATIO BASIS POINTS (BPS) 3DS UTILIZATION (EMV 3DS + DATA. The terminal was not EMV compliant. This code indicates the merchant made a swiped or keyed transaction with a counterfeit card rather than scanning the EMV chip. EMV Prevents Chargebacks; What Does EMV Stand For? Can EMV Cards Be Skimmed? Can EMV Cards Be Cloned? Whenever a payment is in dispute, whether. Other Ineligible Transactions Under Reason Code 62, Condition 2 . 65 percent chargeback ratio. Euro MasterCard Visa (EMV) uses chip card based technology. P01 – Unassigned Card Number. By entering your email, you agree to receive marketing emails from Shopify. Paymentology will submit the chargeback using the appropriate chargeback reason code. This is is a 2- to 4-digit alphanumeric code meant to identify the reason for the dispute. You could also end up submitting the wrong evidence, which will cost you time, money, and standing with the bank. S. It could be a PIN or signature. For the most accurate list of reason codes visit the library on our main website here. , Visa uses a two-digit code; Mastercard uses a four-digit code. without a reason code will be assigned a default code of 1. All the major card networks use chargeback reason codes to convey the reason for a chargeback. Merchants who receive a chargeback for a transaction placed with an American Express card may encounter reason code F29, which indicates an unauthorized transaction that the cardholder does not believe they should be responsible for paying. 2. Equally, U. CSCs were developed by Equifax in the late 1990s as a way to increase security in the newly emerging world of e-commerce. American Express Chargebacks / Disputes. Visa flagged the transaction under the Fraud Monitoring Program, and the issuer has not filed a chargeback under another reason code. Create an electronic or manual imprint for every card-present transaction. The reason codes help merchants understand the reason for particular chargebacks and better tailor their responses to chargebacks. PCI DSS v3. Mastercard specifies 21 reason codes under the categories of Fraud, Authorization, Point-of-Interaction Error, and Cardholder Disputes. S. Category. 5 – Visa Fraud Monitoring Program 11 . Chargeback reason codes vary by the credit card company. The best way to prevent code UA11 chargebacks is to use EMV-compatible payment terminals and always use the EMV chip to process transactions, avoiding using the magnetic stripe or keyed. This list was generated 5/4/2022. The following chargeback reason codes are related to EMV: Visa: 10. F30 F31 EMV Counterfeit Point of Interaction Error* Duplicate Processing Merged with new RC 34 0 Transaction amount differs Merged with new RC. Below you will find the reason codes for the dispute events Chargeback, Request for Information (RFI), and Notification of Fraud (NOF). 10. The most comprehensive guide to chargeback reason codes. Understanding these reason codes can help you identify the cause of the chargeback and take steps to prevent it from happening again in the future. As for card-not-present transactions,. Type. 3 No Authorization; The most important point to. 3 Other Fraud - Card Present Environment;. The Clover® trademark and logo are owned by Clover® Network, Inc. These reason codes are a standardized list of reasons that a customer and/or their bank may file credit card chargebacks. The merchant can choose whether or not the reason makes sense and. Under certain circumstances, Mastercard may allow consumers to reverse a payment card transaction by filing a. 2 EMV Liability Shift Non-Counterfeit Fraud: Mastercard: 4870 - Chip Liability Shift 4871 - Chip/PIN Liability Shift: Discover: UA05 - Fraud Chip Card Counterfeit 4871 - Fraud Chip and Pin Transaction:The Mastercard chargeback reason codes were condensed down in 2016, like the process that Visa just underwent with Visa Claims Resolution. This reason is made visible to all parties involved. Credit card chargeback reason codes broken down by Mastercard, Discover and American Express Visa chargeback reason codes. The ECI value tells you what to do next in a 3DS transaction — proceed, reject the purchase, or try again. Ready to Start Preventing. [1]. 103. In connection with the migration to EMV in the U. A chargeback reason code. EMV: A standard relating to integrated circuit cards, point-of-sale terminals and automated teller machines, set by Europay, MasterCard and Visa (EMV). This is an independent consortium drawing its name from the three card brands—Europay, Mastercard, and Visa—that first launched the technology. What is Mastercard chargeback reason code 4807? Mastercard chargeback reason code 4807 falls under the “Authorization” category. Provide exemplary customer service. The actual underlying cause of this chargeback is. This reason code is not supposed to be used for contactless payments, digital wallet payments, or charges that qualify for the “No PIN” program. You can also view your latest chargebacks. Here is an overview of how the general chargeback process works with most major processors (we’ll get into how Square does it down below) Step 1: A purchase occurs. 1: EMV Liability Shift Counterfeit FraudPreventing chargeback Reason Code 62. The shorthand description is “Account Number Not On File. , August 17, 2016 –Issuers, acquirers and merchants looking to fully understand new types of EMV-related chargeback reason codes that have been established for both counterfeit and lost/stolen fraud can get answers to their questions. Get your complete guide to the new Visa reason codes, including all the detailed information, chargeback time limits, and other important information you need. Please see the below “cheat sheet” for the new 4 byte reason codes. Amex uses the same four main categories as Visa to organize its reason codes: Authorization, Card Member Disputes (which Visa refers to as Consumer Disputes), Fraud, and Processing Errors. This makes them nearly impossible to dispute. American Express, Discovering, Visa. Merchants who previously applied legacy codes to chargebacks for the purposes of reporting and rule-writing can continue to refer to the legacy codes. Visa chargeback reason code 10. 5 Card security code examples: CSC, CID, CVC or CVC2, CVV or CVV2, PCSC Reason Code 10. Stay tuned for more on that and the importance of EMV in preventing chargebacks. American Express chargeback reason codes, much like Discover, bear one important difference from those under Visa and Mastercard: the issuing bank is also the card network. List and additional information about all reason codes by card brand. 1 chargeback code is used when a counterfeit transaction has occurred and there has been an EMV liability shift. 1 – EMV Liability Shift Counterfeit Fraud; 10. But what you really need to know is that what’s happening isn’t actually a rise in chargebacks. Payments. Chargeback Reason Codes; Find Your Merchant Category; Payments Industry Definitions; Contact; Get a Demo; Login; Search for: Payments Industry Definitions Mike Conway 2023-05-18T22:11:30+00:00. There is a 15-day waiting period for chargebacks on items that were returned but not refunded. If the merchant is not EMV-compliant, the liability for a fraudulent transaction shifts from the card issuer to the actual merchant. Sift’s Visa chargeback reason code guide features. 1 EMV liability shift. Reason codes also signal to the network different aspects of the chargeback that might place. But there are conditions under reason code 85 (Travel and entertainment transactions), where the. it may also be due to no EMV compliance and/or falling back on. If the card wasn’t counterfeit, provide proof the POS processed a chip card transaction. A01 – Charge Amount Exceeds Authorization Amount. Careful analysis of your chargeback. 10 Chargeback Maximum per Account in a 120-Day Period Effective for chargebacks processed on or after 15 October 2016 through 13 April 2018: Visa will block Reason Code 62 and Interlink Reason Code 2462 chargebacks over 10 per account in. UA06 Fraud – Chip and PIN Transaction. Chargebacks can be a costly part of accepting card payments and entail administrative. Other Ineligible Transactions Under Reason Code 62, Condition 2 . The description, missing imprint, is a reference to the.